Book to…
stay Golf Spa Dine

Reservations

FAQs

What is the best way to make a reservation?

You can book online on our website where you will see our best available rates and exclusive offers. Booking is secure and instant confirmation is given by an on screen confirmation and email confirmation. In order to make a reservation, you must enter your credit or debit card as a guarantee. We do not charge a deposit and your card details are taken through a secure server. Our booking engine is fully PCI compliant which means that the system adheres to all the latest security standards in online transactions. All customer data and card information is held securely. Alternatively, you can book directly over the phone and one of our reservation agents will be happy to assist you with your booking. In addition to that, you can also email your enquiry to reservations@druidsglenresort.com however while we endeavour to respond to all enquiries in a timely manner please allow for up to 48 hours (2 business days) for a response.

Is my booking guaranteed if I book your hotel on a third party website?

Yes, your booking is guaranteed if you book through a third party website. We work with a number of different partner websites who have access to our rates and availability. However, we always advise that it’s best to book directly with us on our own website or over the phone.

What is your cancellation policy?

Our standard cancellation policy is 72 hours in advance of your arrival date. This applies to both cancellations and modifications. Our cancellation policy may vary depending on the package in which you have booked. For example, Christmas and New Year’s packages require a non-refundable deposit.

How do I cancel my booking?

If you have booked online on our website or if you have booked directly with us over the phone you will need to send an email to reservations@druidsglenresort.com or call +353 1 287 0847 to cancel your reservation. Our office opening hours are Monday – Friday 9.00am – 6.00pm and Saturday 9.30am – 6.00pm. If you have booked through a third party agency, you will need to cancel directly with the agency.

Will I lose my deposit if I cancel my booking?

 For the majority of bookings, we do not charge a deposit. We only hold your credit or debit card details in a secure manner in order to guarantee your booking.

Will I get charged for not showing up?

Yes, our hotel policy is to charge for the first night of accommodation if you fail to show or do not cancel your booking in the agreed time-frame as we may be in a position where we are unable to resell the room.

Is it better to book directly with the hotel or with a third party website?

In order to obtain our best available rate, we would advise booking directly with the hotel. This excludes private rates and rates that are part of a package. If a better room rate is publically available on the internet, please refer to our best rate guarantee policy.

Check-In & Check-Out

FAQ

What time is check-in / check-out?

Guaranteed check-in is 4.00pm and check-out is 12.00 noon.

Can early check-in be arranged?

Early check-in is subject to availability.

Can late check-out be arranged?

Late check-out can be arranged daily at a supplement of €20.00 per hour. This is subject to availability.

I am attending a wedding and wanted to know if it is possible to check-in early and freshen up/change?

Early check-in is subject to availability and may not always be possible. However, guests are welcome to register with front desk earlier than our 4.00pm and then make use of our changing rooms in our Health Club.

Is it possible to use the facilities in the hotel before the check-in time of 4.00pm?

Yes, guests are more than welcome to register with front desk earlier than the guaranteed check-in time and leave bags and luggage in storage while you enjoy all that Druids Glen Hotel & Golf Resort has to offer. Should a room become available earlier than the guaranteed time of 4.00pm, then a member of the team from front desk will contact you to let you know that your room is ready.

Guestrooms

FAQ

Do your rooms have air conditioning?

Yes, all of our rooms have air conditioning, this can be controlled internally from within the room.

Do you provide a hairdryer and iron in your room?

Yes, all rooms are equipped with an iron, ironing board and hairdryer. To see a full list of room facilities please visit our accommodation page.

How many guests do your rooms accommodate?

Our rooms are large and spacious and can accommodate up to 2 adults in a king room and up to 3 adults in a twin room. Family rooms can accommodate 2 adults & 2 children up to the age of 12 years. Interconnecting rooms are required for 5 occupants or more. Please contact reservations directly to book.

What size are your rooms?

Deluxe and Superior level rooms are approximately 38 square metres in size.
The Presidential and Executive Suites are between 65 and 78 square metres.

Restaurant & Bar

FAQ

What time does the bar close at each night?

The Garden Rooms and Bar closes at 1.00am Sunday to Thursday and then 3.00am on Friday & Saturday nights.

What time is food served until in the Bar?

Bar food is served from 1.00pm to 9.00pm daily.

Are children welcome in the bar?

Yes, children are more than welcome in the bar until 9.00pm.

What time is breakfast served from and until?

Breakfast is served each morning from 7.30am until 11.00am.

Do you provide room service?

Yes, we provide room service. There is a tray charge of €8.00 per room and room service is available 24 hours a day with a limited selection of items. Breakfast room service is charged at €8.00 per person.

Do I need to book a dinner time before arriving to the hotel?

We strongly advise that you book at least 7-10 days in advance of arriving as Hugo’s Restaurant is a popular choice for most guests and it can get very busy particularly during summer, mid-term and at weekends.

What dining options do you have in the resort?

We have a couple of dining choices available at the resort. Hugo’s restaurant offers guests a wonderful dining experience and has been awarded 2 AA Rosettes for Culinary Excellence. The Garden Rooms and Bar has an excellent lunch menu and also serves an evening menu up to 9.00pm daily. Fairways is ideal for a bite to eat after a round on Druids Heath golf course, with delicious main course dishes on the menu. We also have private dining options in Woodstock House which is over 400 years old and has been magnificently refurbished and now serves as Druids Glen golf club. It is only a 4-minute drive from the hotel.

Do you cater for vegetarians & people with gluten free diets or coeliacs?

Yes, we have a vegetarian and gluten free menu. We advise guests to inform the hotel prior to arriving about their dietary requirements.

Do you cater for large groups?

Yes, we can cater for larger groups of 20 or more and we can also provide private dining options in one of our meeting rooms. Guests are advised to contact the hotel directly to discuss this.

Do you have sky sports in the bar?

Yes, we have Satellite TV with Sky Sports which shows all the sporting events.

Is there entertainment or music provided in the hotel?

Yes, on Saturdays we have a local musician who plays in the Bar from 10.30pm – 12.30am.

Do you have a kid’s dinner menu?

Yes, we offer a children’s a la carte menu which is served in the Garden Rooms and Bar and Hugo’s restaurant daily. Children may dine in the Garden Rooms and Bar until 9.00pm and in Hugo’s restaurant until 7.00pm.

Spa & Health Club

FAQ

What time is the swimming pool open at?

Our swimming pool is open from Monday – Friday: 6.00am – 9.30pm and Saturday, Sunday & Bank Holidays: 7.00am – 7.30pm.

What time can children use the pool?

Children are welcome to use the pool from 8.00am until 11.00am and then from 2.00pm until 6.00pm each day.

Do I need to bring a swimming hat?

We require that everyone must use a swimming hat for hygiene purposes. Swimming hats can be purchased for €3.

Do you have a sauna or steam room?

Yes, we have a sauna, steam room, jacuzzi and plunge pool located in our Health Club.

Is there a gym in the hotel?

Yes, we have a well-equipped gym in our Health Club which is complimentary for guests to use during their stay. We also have a variety of classes which guests can also avail of.

Do you have a thermal suite?

We do not have a thermal suite; however, we do have a relaxation room for guests who have booked a Spa treatment which you are more than welcome to use prior to or after your treatment.

What do I need to wear to The Spa?

We advise that you make use of the bathrobes and slippers which are provided in your bedroom. We also advise you to arrive to The Spa at least 15 minutes prior to your treatment to complete a consultation form.

Animals/Pets

FAQ

Do you allow pets in the hotel?

Unfortunately, we do not allow pets in the hotel for health and safety regulations.

Are there kennels or catteries near the hotel?

Yes, there is a kennel and a cattery about 20 minutes’ drive from the hotel called Wicklow Kennel and Cattery. You can find out more information at www.wicklowkennels.com

Close
Druids Glen Hotel

Druids Glen Hotel

Book Now

Woodstock House

Book Now