Spa Etiquette

We advise that if you wish to use the swimming pool and health club facilities that you do so prior to your treatment. Please note that we require all guests to wear a swimming hat for hygiene purposes. All facilities are complimentary when having treatments to the value of €50 or more. In consideration of other guests, we ask that phones are turned off and that the noise level is kept to a minimum in order to maintain the serene and relaxing environment within The Spa.

Arrival

If you are a Hotel Resident, we suggest that you arrive in your robe and slippers which are provided for you in your guest room. If you are a Day Spa Guest your robes and slippers are presented to you with a personal locker on arrival. We also request that you arrive to The Spa reception 15 minutes prior to your treatment time. On arrival at The Spa, you will be given a treatment consultation form to complete.

Please note, spa treatment times will be confirmed upon arrival to spa reception as times may deviate by thirty minutes.

Cancellation Policy

Credit card details are required to secure your booking. Guests who wish to change or cancel an appointment are asked to give 24 hours’ notice; for groups of 3 or more, 48 hours’ notice is required, otherwise 50% of the treatment will be charged to your credit card. Unfortunately, non-arrivals will be charged the full treatment price.

We have a team of male and female therapists, please inform us if you have a preference for either.

Please contact The Spa on +353 1 287 0834 or if you are staying with us 8834 direct from your room.